Frequently Asked Questions

Thraqs is a secure escrow platform built on Ethereum that facilitates safe token transactions between parties. Our smart contracts hold funds until both parties fulfill their obligations, ensuring trust and security in every transaction.

Connect your wallet, click "Create Escrow", specify the recipient email, token amount, and terms. Once created, the tokens are locked in our smart contract until both parties confirm completion.

Basic knowledge of wallets and Ethereum is helpful, but our platform is designed to be user-friendly. We provide step-by-step guidance throughout the process.

Thraqs uses audited smart contracts on the Ethereum blockchain. Your funds are secured by cryptographic protocols and cannot be accessed without proper authorization from both parties.

Our platform includes a dispute resolution mechanism. If issues arise, you can flag the escrow, and our moderation team will review the case and help resolve it fairly.

Before confirmation, the creator can cancel the escrow and retrieve their tokens. After both parties confirm, the transaction is final and irreversible.

Thraqs charges a small service fee (typically 1-2%) on successful transactions. You also pay Ethereum network gas fees for blockchain transactions.

We support ETH and major ERC-20 tokens on the Base network. Check our platform for the full list of supported assets.

Funds are automatically released when both the creator and recipient confirm the transaction is complete. This ensures both parties are satisfied.

Visit our Contact page to reach our support team. We typically respond within 24 hours. For urgent issues, join our Discord community.

Yes! Your dashboard shows all active, completed, and disputed escrows. You can view transaction hashes and full blockchain records.

We value your privacy. Only essential transaction data is stored, and we never share your information with third parties. See our Privacy Policy for details.